What our customers have to say about us
Meet Claire & Shane
At Claire & Shane New York, everything begins with a deep love for timeless style. Claire and Shane first met during fashion school in New York, where their shared passion for design grew into something more. After years of dreaming, they opened their boutique in the heart of the West Village — built on elegance, quality, and personal attention.
Seventeen years later, something incredible has happened. Thanks to your loyalty and support, Claire & Shane has grown beyond what we ever imagined. We’ve outgrown our current space and are now preparing to move into a larger location to continue our journey.
Before we take this next step, we’ve decided to start fresh. That means we’re clearing out our current collection with significant discounts as part of our Moving Sale — available this week only.
Money-Back Guarantee
I truly believe in the quality of our clothing – and I’m confident you’ll love it too. That’s why we offer a hassle-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.
FAQs
We offer free shipping on all orders, including track & trace, so you can follow your order at all times
Once your order is confirmed, you will receive an email with your order number. To track your order!
We accept all major payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and express checkout options such as Apple Pay, Shop Pay, and Google Pay, ensuring a simple, fast, and secure checkout experience.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
If you experience any issues or have questions, visit our Contact Page or send an e-mail to support@claireandshane.com to connect with our support team. We’re here to assist you promptly!
Yes. After completing your order, you’ll receive a confirmation email in your inbox. If you don’t see it, feel free to contact us at support@claireandshane.com
, and our customer service team will be happy to help.